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Can I access my office at weekends?
Yes, you have 24/7 access to your office using secured swipe card access. This access extends to public holidays and overnight.
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What services are included?
Electricity, heating, water rates and air conditioning are all included in the licence fee. Gas is not applicable. As a tenant you have access to shared toilets and a communal kitchen area on each floor. Tenants must arrange their own telephone and broadband solutions.
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Is parking available with the suite?
Parking spaces can be bought separately but there are limited spaces available on-site and there is also a short waiting list as demand is high. The Tower also restricts the number of parking spaces a business can take relative to the size of the suite(s) they are renting.
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Is car parking included with the lease?
Two parking spaces per quarter are offered free of charge to long-term tenants.
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How far is the nearest public transport?
Cheltenham train station is a 20 minute walk and a 5 minute drive from Eagle Tower. There are bus stops right outside the Tower and Cheltenham Bus Station is 10 minutes walk away.
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Is WiFi included?
Yes, WiFi is available free of charge to meeting room and Cafe users.
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Are refreshments included?
Refreshments including hot and cold drinks and a range of freshly made sandwiches and savouries can be provided to meeting room users at an additional cost to be arranged with 'The Nest' cafe on the ground floor.
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Is post forwarding included?
Post forwarding is not included but can be added to your virtual address on an ad-hoc basis plus a 10% handling fee.
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Is call handling included?
No, Eagle Tower do not provide call handling as part of the virtual address service.
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Can I hold a meeting at the cafe?
Yes, you can hold informal meetings at the cafe for a small number of paying customers. The seating area is restricted though so for larger groups or for meetings of a commercial or sensitive nature, the Eagle Tower meetings rooms might be more appropriate.
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What are the cafe opening times?
The Nest opens at 8:30am and closes at 2:30pm from Monday to Friday and is closed on weekends.
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Do I need financial references?
No financial or supplier references are required to secure a short-term licence only the initial 3 month licence fee.
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How much are business rates
Business rates are included in your licence fee for short-term licences
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What is the minimum term?
The minimum term for short-term licences is 3 months.
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What is the notice period?
The notice period on short-term licences is one month.
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Is there a holding deposit required?
Yes, one months rent is held on deposit for the duration of your short-term licence.
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What contract lengths are available?
Lease lengths are typically 3 to 10 years with an optional break clause for longer leases
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Can I sub-lease?
No, sub-leasing is not allowed within the Tower
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How much do meeting rooms cost?
Meeting room costs vary depending on the size of room required, the number of hours and whether you are a tenant or not. Not-tenant fees start at £30 per hour (plus VAT). Tenant fees start at £20 (plus VAT)
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What does the virtual address service cost?
Eagle Tower charge £65 per month (plus VAT) for the virtual address service. An initial 3 month minimum contract is required to secure the service.
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What notice period is required?
One month's notice is required to cancel the service
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What payment methods can I use?
Payment will be taken via Direct Debit. Eagle Tower reserve the right to change the payment methods available to each client and may vary the methods available for each service.
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